Privacy Policy for Mr West Casino

Effective Date: March 1, 2026

Welcome to Mr West Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mrwest.com and use our services in the United Kingdom.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering an account.
Verification Data: Documents and information required to verify your identity and age, in compliance with UK gambling regulations.
Payment Information: Payment method details, billing address, and transaction history.
Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and time spent.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics.

2. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain our services;
To verify your identity and comply with legal and regulatory requirements;
To process payments and manage your account;
To communicate with you, including sending account updates, promotional offers, and support;
To detect, prevent, and address fraud, security issues, and abuse;
To improve our website, services, and marketing efforts;
To comply with applicable laws and regulations.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data based on the following legal grounds:

Performance of a contract (e.g., providing our services to you);
Compliance with a legal obligation (e.g., anti-money laundering and age verification laws);
Your consent, where applicable;
Our legitimate interests, such as preventing fraud and improving our services.

4. Sharing Your Information

We may share your personal data with:

Regulatory authorities and law enforcement agencies as required by law;
Third-party service providers who support our operations (e.g., payment processors, identity verification services, IT providers);
Affiliated companies within the Mr West group;
Other parties with your consent or as otherwise disclosed at the time of collection.

All third parties are required to protect your information in accordance with this Privacy Policy and applicable data protection laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Despite these measures, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, tax, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

Access your personal data;
Request correction of inaccurate or incomplete data;
Request erasure of your data, subject to legal obligations;
Object to or restrict processing of your data;
Request data portability;
Withdraw consent at any time, where processing is based on consent;
Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your rights have been violated.

To exercise your rights or for any privacy-related inquiries, please contact us at:

Data Protection Officer
Mr West Casino
Email: [email protected]
Address: 15 King Street, London, EC2V 8EA, United Kingdom

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalised content and advertisements. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

9. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The updated policy will be effective upon posting with the revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Mr West Casino
Email: [email protected]
Phone: +44 20 7946 0958
Address: 15 King Street, London, EC2V 8EA, United Kingdom