Responsible Gambling
At Mr West Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.
Our Commitment
Mr West Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict responsible gambling standards and continuously work to promote safer gambling practices among our players.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. It's important to recognise the warning signs:
- Spending more money on gambling than you can afford
- Gambling for longer periods than intended
- Chasing losses with bigger bets
- Borrowing money to gamble
- Neglecting work, family, or social responsibilities
- Feeling anxious, depressed, or guilty about gambling
- Lying about gambling activities
Tools to Help You Stay in Control
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period to help manage your gambling budget.
Session Time Limits
Control how long you spend gambling by setting session time limits that will automatically log you out.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive promotional materials.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
GamCare
Free, confidential advice and support for anyone affected by problem gambling.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience, strength and hope with each other.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
GambleAware
Independent charity providing information, advice and support for those affected by gambling problems.
Website: www.begambleaware.org
GAMSTOP
Free service that allows you to put restrictions in place to help control your online gambling.
Website: www.gamstop.co.uk
Underage Gambling Prevention
Mr West Casino has a zero-tolerance policy towards underage gambling. We use advanced age verification systems and regularly monitor accounts to prevent anyone under 18 from accessing our services. If you suspect underage gambling, please contact us immediately.
Contact Us
If you need assistance with responsible gambling tools or have concerns about your gambling, our support team is available to help:
Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 3808 9234 (Available Monday-Friday, 9:00-17:00 GMT)
Additional Resources
For more information about responsible gambling and where to get help:
Remember: Gambling should be fun. When the fun stops, stop.
Last updated: March 15, 2026
